Viewing Mailing Analytics in MyEmma

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This guide was created or last modified prior to 2019, and screenshots or individual steps may now be out of date. If you need assistance with the steps below, please email the Help Desk at ts@dornsife.usc.edu.

MyEmma provides analytical and statistical information about your campaigns. By visiting the Response area of the MyEmma you can view various details about campaigns (bounce ratio, response numbers, etc.). Complete the following steps to view your MyEmma analytics.

Log into MyEmma and select Responses from the top of the page. The Manage your responses page displays.
From this page you can view analytic data on your campaign responses. You can also view individual mailing information, such as the number of undeliverable messages. Select an individual mailing line item on this page to display more data. An example is shown below.

Repeat these steps to view the analytics for additional mailings.