Resetting your USC Secure Wireless connection

Overview
Resetting USC Secure Wireless on a Windows PC
Resetting USC Secure Wireless on a Mac
Resetting USC Secure Wireless on an iPad or iPhone

Overview

To connect to the USC network wirelessly on campus, use USC Secure Wireless. To log in, use your USC NetID and passphrase.

If you have trouble connecting to USC Secure Wireless or if you have recently updated your USC NetID passphrase, you can follow this guide to reset your wireless settings and reconnect to USC Secure Wireless.

Resetting USC Secure Wireless on a Windows PC

Reset USC Secure Wireless on a Windows 11 PC

Quick guide

Step 1: "Forget" the USC Secure Wireless network

In the system tray (lower right on the desktop), click the wifi ( or ) icon.
Select the wifi option.
Right-click USC Secure Wireless, and select Forget.
Click anywhere to exit the list.

Step 2: Reconnect to USC Secure Wireless

In the system tray, click the wifi ( or ) icon.
Select the wifi option.
Select USC Secure Wireless, and click Connect.
Type your USC NetID and passphrase, and click OK.
Click Connect.
After a few seconds, USC Secure Wireless connects.

Detailed guide (with screenshots)

Step 1: "Forget" the USC Secure Wireless network

In the system tray (lower right on the desktop), click the wifi ( or ) icon.
Select the wifi option.
Right-click USC Secure Wireless, and select Forget.
Click anywhere to exit the list.

Step 2: Reconnect to USC Secure Wireless

In the system tray, click the wifi ( or ) icon.
Select the wifi option.
Select USC Secure Wireless, and click Connect.
Type your USC NetID and passphrase, and click OK.
Click Connect.
After a few seconds, USC Secure Wireless connects.

Reset USC Secure Wireless on a Windows 10 PC

Quick guide

Step 1: "Forget" the USC Secure Wireless network

In the system tray (lower right on the desktop), click the wifi ( or ) icon.
Right-click USC Secure Wireless, and select Forget.
Click anywhere to exit the list.

Step 2: Reconnect to USC Secure Wireless

In the system tray, click the wifi ( or ) icon.
Select USC Secure Wireless, and click Connect.
Type your USC NetID and passphrase, and click OK.
Click Connect.
After a few seconds, USC Secure Wireless connects.

Detailed guide (with screenshots)

Step 1: "Forget" the USC Secure Wireless network

In the system tray (lower right on the desktop), click the wifi ( or ) icon..
Right-click USC Secure Wireless, and select Forget.
Click anywhere to exit the list.

Step 2: Reconnect to USC Secure Wireless

Click the wifi ( or ) icon.
Select USC Secure Wireless, and click Connect.
Type your USC NetID and passphrase, and click OK.
Click Connect.
After a few seconds, USC Secure Wireless connects.

Resetting USC Secure Wireless on a Mac

Reset USC Secure Wireless on a Mac (Ventura OS and later)

Quick guide

Step 1: "Forget" the USC Secure Wireless network

In the menu bar (upper right), click the wifi icon.
Select Wi-Fi Settings.
Click Advanced at the bottom.
Locate USC Secure Wireless. Click the options icon beside it.
Select Remove From List.
Click Remove.
If prompted, use your Touch ID or Mac login credentials (may differ from your USC NetID).
Close the window.

Step 2: Reconnect to USC Secure Wireless

In the menu bar, click the wifi icon.
Locate Other Networks and click the Expand icon beside it. Select USC Secure Wireless.
Type the following information and click OK:
- Leave the dropdown as-is ("No certificate selected")
- Account Name: Your USC NetID
- Password: Your USC NetID passphrase
- Select the checkbox Remember this information
Click Continue.
After a few seconds, USC Secure Wireless connects.

Detailed guide (with screenshots)

Step 1: "Forget" the USC Secure Wireless network

In the menu bar (upper right), click the wifi icon.
Select Wi-Fi Settings.
Click Advanced at the bottom.
Locate USC Secure Wireless. Click the options icon beside it.
Select Remove From List.
Click Remove.
If prompted, input your Touch ID or Mac login credentials (may differ from your USC NetID).
Close the window.

Step 2: Reconnect to USC Secure Wireless

In the menu bar, click the wifi icon.
Locate Other Networks and click the Expand icon beside it. Select USC Secure Wireless.
Input the following information and click OK:
- Leave the dropdown as-is ("No certificate selected")
- Account Name: Your USC NetID
- Password: Your USC NetID passphrase
- Select the checkbox Remember this information
Click Continue.
After a few seconds, USC Secure Wireless connects. You're all set!

Reset USC Secure Wireless on a Mac (Monterey OS and earlier)

Quick guide

Step 2: Reconnect to USC Secure Wireless

In the menu bar, click the wifi icon.
Locate Other Networks and click the Expand icon beside it. Select USC Secure Wireless.
Type the following credentials and click Join:
- Username: Your USC NetID
- Password: Your USC NetID passphrase
Click Continue.
After a few seconds, USC Secure Wireless connects.

Detailed guide (with screenshots)

Step 2: Reconnect to USC Secure Wireless

In the menu bar, click the wifi icon.
Locate Other Networks and click the Expand icon beside it. Select USC Secure Wireless.
Type your USC NetID and passphrase, and click Join.
Click Continue.
After a few seconds, USC Secure Wireless connects.

Resetting USC Secure Wireless on an iPad or iPhone

Quick guide

Step 1: "Forget" the USC Secure Wireless network

On your Home screen, tap Settings.
Tap Wi-Fi.
Tap USC Secure Wireless.
Tap Forget This Network.
Tap Forget.

Step 2: Reconnect to USC Secure Wireless

Back on the Wi-Fi screen, allow the list of networks to reload. Select USC Secure Wireless.
Type the following credentials, and tap Join:
- Username: Your USC NetID
- Password: Your USC NetID passphrase
Tap Trust.
After a few seconds, USC Secure Wireless connects.

Detailed guide (with screenshots)

Step 1: "Forget" the USC Secure Wireless network

On your Home screen, tap Settings.
Tap Wi-Fi.
Tap USC Secure Wireless.
Tap Forget This Network.
Tap Forget.

Step 2: Reconnect to USC Secure Wireless

Back on the Wi-Fi screen, allow the list of networks to reload. Select USC Secure Wireless.
Type your USC NetID and passphrase, and tap Join.
Tap Trust.
After a few seconds, USC Secure Wireless connects. You're all set!

Contributor: Jerry Word.