Creating a registration form in Zoom

Overview
Adding a registration form
Customizing the registration questions
Adding branding
Viewing responses
Emailing registrants

Overview

Holding a Zoom meeting or Zoom webinar, and want attendees to register in advance? Follow this guide to learn about Zoom's registration feature, available online at https://usc.zoom.us. The registration feature offers the following useful options:

Customize registration form questions
Track responses and view the list of respondents
Send confirmation or reminder emails to attendees

Registration can only be managed online at https://usc.zoom.us, not within the Zoom application.

Adding a registration form

Quick guide

Go to https://usc.zoom.us and click Sign in.
If you are prompted to sign in:
1. The Shibboleth page appears. Sign in using your USC NetID and passphrase.
2. The Duo page appears. Complete the verification.

To add registration to a new Zoom event

Click + Schedule a Meeting or + Schedule a Webinar, and fill out the details.
In the Registration field, select the Required checkbox.
Once you've filled out the event details, click Save to create the event.

To add registration to an already created Zoom event

Hover over the name of the Zoom meeting or webinar, and click Edit.
In the Registration field, select the Required checkbox.
Once you've filled out the event details, click Save to update the event.

Detailed guide (with screenshots)

Go to https://usc.zoom.us and click Sign in.
If you are prompted to sign in:
1. The Shibboleth page appears. Sign in using your USC NetID and passphrase.
2. The Duo page appears. Complete the verification.

To add registration to a new Zoom event

Click + Schedule a Meeting or + Schedule a Webinar, and fill out the details.
In the Registration field, select the Required checkbox.
Once you've filled out the event details, click Save to create the event.

To add registration to an already created Zoom event

Hover over the name of the Zoom meeting or webinar, and click Edit.
In the Registration field, select the Required checkbox.
Once you've filled out the event details, click Save to update the event.

Customizing the registration questions

By default, the registration form requires respondents to provide the following basic information:

First Name
Email Address
Last Name

You can also add custom questions to the form:

Add custom registration questions for a Zoom meeting

Quick guide

Click the Registration tab at the top of the page.
Click Edit next to Registration Options.
Click the Questions tab.
By default, the form will include the First Name, Email Address, and Last Name questions.
- Zoom provides a list of predefined fields (questions). To add any of these to the form, select the checkbox under Enabled Fields. To make it a required question, select the Required checkbox to the right of the field.
To add a custom question:
1. Click + Add Question.
2. If it is your first time, Zoom will caution you against asking for confidential personal information.
3. Type your question and, if necessary, answer choices.
4. Confirm whether you want the question to be required, and click Save.
5. Repeat this process if you are adding multiple questions.
Once you are done adding questions, click Save All.

Detailed guide (with screenshots)

Click the Registration tab at the top of the page.
Click Edit next to Registration Options.
Click the Questions tab.
By default, the form will include the First Name, Email Address, and Last Name questions.
- Zoom provides a list of predefined fields (questions). To add any of these to the form, select the checkbox under Enabled Fields. To make it a required question, select the Required checkbox to the right of the field.
To add a custom question:
1. Click + Add Question.
2. If it is your first time, Zoom will caution you against asking for confidential personal information.
3. Type your question and, if necessary, answer choices.
4. Confirm whether you want the question to be required, and click Save.
5. Repeat this process if you are adding multiple questions.
Once you are done adding questions, click Save All.

Add custom registration questions for a Zoom webinar

Quick guide

Click the Invitations tab at the top of the page.
Click Edit next to Registration Settings.
Click the Custom Questions tab.
By default, the form will include the First Name, Email Address, and Last Name questions. Zoom cautions you against asking for confidential personal information. To add a custom question:
1. Click New Question.
2. To make the question required, keep the Required checkbox selected.
3. Type your question and, if necessary, answer choices.
4. Click Create.
5. Repeat this process if you are adding multiple questions.
Once you are done adding questions, click Save All.

Detailed guide (with screenshots)

Click the Invitations tab at the top of the page.
Click Edit next to Registration Settings.
Click the Custom Questions tab.
By default, the form will include the First Name, Email Address, and Last Name questions. Zoom cautions you against asking for confidential personal information. To add a custom question:
1. Click New Question.
2. To make the question required, keep the Required checkbox selected.
3. Type your question and, if necessary, answer choices.
4. Click Create.
5. Repeat this process if you are adding multiple questions.
Once you are done adding questions, click Save All.

Adding branding

Add registration branding for a Zoom meeting

You can add the following branding to your Zoom meeting registration form:

Banner: Horizontal image that appears at the top of the registration page
Logo: Square image that appears on the side of the registration form and in the confirmation email to registrants

To add branding, use the Branding tab.

Add registration branding for a Zoom webinar

You can add the following branding to your Zoom webinar registration form:

Title
Banner: Horizontal image that appears at the top of the registration page
Logo: Square image that appears on the side of the registration page and in the confirmation email to registrants
Theme colors

To add branding, use the Branding tab. You will need to scroll past the Webinar Session Branding section down to the Webinar Registration section.

Viewing responses

View Zoom meeting registrations

View individual responses

Quick guide

Click the Registration tab at the top of the page.
Click View next to Manage Registrants.
The list of registrants displays. To view individual responses, click any registrant's name.

Detailed guide (with screenshots)

Click the Registration tab at the top of the page.
Click View next to Manage Registrants.
The list of registrants displays. To view individual responses, click any registrant's name.

Download all responses as a csv file

Quick guide

In the left menu, click Analytics & Reports.
Click Meeting and webinar registrations.
Filter for the meeting or webinar by date range or by ID, and click Search.
Locate the event. Click Generate and select All registrants. A csv file is generated and downloads to your computer.

Detailed guide (with screenshots)

In the left menu, click Analytics & Reports.
Click Meeting and webinar registrations.
Filter for the meeting or webinar by date range or by ID, and click Search.
Locate the event. Click Generate and select All registrants. A csv file is generated and downloads to your computer.

View Zoom webinar registrations

Quick guide

Click the Invitations tab at the top of the page.
Locate the Manage Attendees field.
- To view individual responses: Click Edit and then click any registrant's name.
- To download all responses as a csv file: Click Export list. Then, click Export to confirm.

Detailed guide (with screenshots)

Click the Invitations tab at the top of the page.
Locate the Manage Attendees field.
- To view individual responses: Click Edit and then click any registrant's name.
- To download all responses as a csv file: Click Export list. Then, click Export to confirm.

Emailing registrants

By default, registrants receive a confirmation email with event details. You can customize the content of this email:

Email Zoom meeting registrants

Use the Email Settings tab to customize the confirmation email that registrants receive. Be aware that, unlike Zoom webinars, Zoom meetings do not have the option to send reminder emails to registrants.

Email Zoom webinar registrants

Use the Email Settings tab to customize the confirmation email that registrants receive.

You can also enable the following email options:

Reminder emails at the following intervals:
- 1 hour before the webinar start date and time
- 1 day before the webinar start date and time
- 1 week before the webinar start date and time
Follow-up emails after the webinar:
- A follow-up email to registrants who attended
- A follow-up email to registrants who did not attend