Updated Jan 2025: USC has transitioned to the new licensing model for Signals ChemDraw. If you had access to ChemDraw before Feb 5, 2025, follow our instructions for existing users below to access ChemDraw with the new license.
Overview
As a USC Dornsife faculty or staff member, or student, you can request access to ChemDraw, a tool for visualizing chemical structures. This includes access to ChemDraw Collections, which is the rebranded version of ChemOffice+.
A note about ChemDraw in the browser
If you access ChemDraw using the browser (either Signals Notebook Individual Edition or ChemDraw Cloud), be aware that the vendor is discontinuing this product. Per the vendor, "[a]ll data in Signals Notebook Individual Edition will be destroyed after the product reaches End of Life, and will not be recoverable."
To avoid losing your data, you will need to migrate or export all your data before Feb 5, 2025:
Requesting access
Existing users
All Dornsife faculty, staff, and students who had access to ChemDraw before Feb 5, 2025, will be granted access to the new Signals ChemDraw portal, and will receive a "Welcome to Signals" email once they are eligible to log into the portal.
New users
If you are new to ChemDraw, you can place a request with DTS:
If you are a faculty member who requires their students to use ChemDraw for a class, you can submit your class roster to DTS, and we will provision accounts for all students on the roster:
Existing users: Transitioning from older versions of ChemDraw
Before you begin
Do not deactivate and uninstall ChemDraw until you receive a "Welcome to Signals" email granting you access to the new ChemDraw portal at https://usc-site.signalsresearch2.revvitycloud.com/. Once you have successfully logged in, you can proceed to deactivate and uninstall any ChemDraw versions currently on your computer.
First, deactivate your ChemDraw license
Quick guide
- Open ChemDraw, and go into the license settings:
- Windows: Click the Help menu and select Licensing.
- Mac: In the menu bar, click ChemDraw and select Licensing.
- Click Deactivate.
- The old license that expires Feb 5, 2025 is deactivated. Click OK.
- Click Cancel.
- You can now quit ChemDraw.
Detailed guide (with screenshots)
- Open ChemDraw, and go into the license settings:
- Windows: Click the Help menu and select Licensing.
- Mac: In the menu bar, click ChemDraw and select Licensing.
- Click Deactivate.
- The old license that expires Feb 5, 2025 is deactivated. Click OK.
- Click Cancel.
- You can now quit ChemDraw.
Next, uninstall ChemDraw
You will need to uninstall any existing versions of ChemDraw before installing Signals ChemDraw with the new license on your computer.
Uninstall ChemDraw for Windows 11
Quick guide
- In the Start menu search bar, type uninstall.
- Click Add or remove programs.
- In the "Search apps" search bar, type chemdraw.
- Click the More options
icon, and select Uninstall.
- Click Uninstall.
- If prompted, type an admin account username and password.
- Using a Dornsife-managed computer? On Dornsife-managed PCs, your account username is your USC NetID@dts.usc.edu. For example, if your USC NetID is ttrojan, your account username is ttrojan@dts.usc.edu. Your password is your USC NetID passphrase.
- ChemDraw is uninstalled. Proceed to the new user instructions below to install and log into Signals ChemDraw.
Detailed guide (with screenshots)
- In the Start menu search bar, type uninstall.
- Click Add or remove programs.
- In the "Search apps" search bar, type chemdraw.
- Click the More options icon, and select Uninstall.
- Click Uninstall.
- If prompted, type an admin account username and password.
- Using a Dornsife-managed computer? On Dornsife-managed PCs, your account username is your USC NetID@dts.usc.edu. For example, if your USC NetID is ttrojan, your account username is ttrojan@dts.usc.edu. Your password is your USC NetID passphrase.
- ChemDraw is uninstalled. Proceed to the new user instructions below to install and log into Signals ChemDraw.
Uninstall ChemDraw for Windows 10
Quick guide
- In the Start menu search bar, type uninstall. Then, click Add or remove programs.
- In the Apps search bar, type chemdraw.
- Select ChemDraw and click Uninstall.
- Click Uninstall.
- If prompted, type an admin account username and password.
- Using a Dornsife-managed computer? On Dornsife-managed PCs, your account username is your USC NetID@dts.usc.edu. For example, if your USC NetID is ttrojan, your account username is ttrojan@dts.usc.edu. Your password is your USC NetID passphrase.
- ChemDraw is uninstalled. Proceed to the new user instructions below to install and log into Signals ChemDraw.
Detailed guide (with screenshots)
- In the Start menu search bar, type uninstall. Then, click Add or remove programs.
- In the Apps search bar, type chemdraw.
- Select ChemDraw and click Uninstall.
- Click Uninstall.
- If prompted, type an admin account username and password.
- Using a Dornsife-managed computer? On Dornsife-managed PCs, your account username is your USC NetID@dts.usc.edu. For example, if your USC NetID is ttrojan, your account username is ttrojan@dts.usc.edu. Your password is your USC NetID passphrase.
- ChemDraw is uninstalled. Proceed to the new user instructions below to install and log into Signals ChemDraw.
New users: Downloading and installing ChemDraw
Quick guide
- Wait to receive the "Welcome to Signals" email confirming that you can now log into the ChemDraw portal. Then, go to https://usc-site.signalsresearch2.revvitycloud.com/.
- If you are prompted to sign in:
- The Shibboleth page appears. Sign in using your USC NetID and passphrase.
- The Duo page appears. Complete the verification.
- Under "Installers," click ChemDraw Desktop Suite Installer.
- Click Download. Keep this browser page open, as you will need it later.
- Once the download completes, open your Downloads folder. Double-click the ChemDraw installer. Follow the prompts to install ChemDraw Desktop. You can optionally install ChemDraw Collections. Allow about 5 minutes for the installation to complete.
- Once ChemDraw has finished installing, return to your browser page. Next to ChemDraw Desktop, click Connect.
- Click Allow or Open Link.
- The Signals URL should be filled in with the following link: https://usc-site.signalsresearch2.revvitycloud.com. Click Sign In.
- Click Allow or Open Link.
- Open ChemDraw on your computer. You should now be signed in.
- (Optional) If you also installed ChemDraw Collections, you can sign in by repeating steps 6–10: make sure to select the ChemDraw Collections option instead of ChemDraw Desktop.
Detailed guide (with screenshots)
- Wait to receive the "Welcome to Signals" email confirming that you can now log into the ChemDraw portal. Then, go to https://usc-site.signalsresearch2.revvitycloud.com/.
- If you are prompted to sign in:
- The Shibboleth page appears. Sign in using your USC NetID and passphrase.
- The Duo page appears. Complete the verification.
- Under "Installers," click ChemDraw Desktop Suite Installer.
- Click Download. Keep this browser page open, as you will need it later.
- Once the download completes, open your Downloads folder. Double-click the ChemDraw installer. Follow the prompts to install ChemDraw Desktop. You can optionally install ChemDraw Collections. Allow about 5 minutes for the installation to complete.
- Once ChemDraw has finished installing, return to your browser page. Next to ChemDraw Desktop, click Connect.
- Click Allow or Open Link.
- The Signals URL should be filled in with the following link: https://usc-site.signalsresearch2.revvitycloud.com. Click Sign In.
- Click Allow or Open Link.
- Open ChemDraw on your computer. You should now be signed in.
- (Optional) If you also installed ChemDraw Collections, you can sign in by repeating steps 6–10: make sure to select the ChemDraw Collections option instead of ChemDraw Desktop.