Overview
Follow these instructions to download and install software for your Dornsife-managed computer or device using Company Portal.
Installing software on a Windows PC
Quick guide
- Open Company Portal. To locate it:
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Windows 11: Click the Search icon (bottom center on your desktop) and type Company Portal in the search bar.
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Windows 10: Click the Start menu search bar (bottom left on your desktop) and type Company Portal.
- Company Portal opens and automatically signs you in.
- Click the Menu icon in the top left corner and select the Apps icon.
- To select an application, click its icon.
- Click Install.
- The application downloads and installs. Allow 30–60 minutes for larger applications such as SPSS to install. Once installation is complete, the application does not automatically open. You must manually locate and open it:
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Windows 11: Click the Search icon and type the application name in the search bar. Click the application to open it.
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Windows 10: Click the Start menu search bar and type the application name. Click the application to open it.
Detailed guide (with screenshots)
- Open Company Portal. To locate it:
-
Windows 11: Click the Search icon (bottom center on your desktop) and type Company Portal in the search bar.
-
Windows 10: Click the Start menu search bar (bottom left on your desktop) and type Company Portal.
- Company Portal opens and automatically signs you in.
- Click the Menu icon in the top left corner and select the Apps icon.
- To select an application, click its icon.
- Click Install.
- The application downloads and installs. Allow 30–60 minutes for larger applications such as SPSS to install. Once installation is complete, the application does not automatically open. You must manually locate and open it:
-
Windows 11: Click the Search icon and type the application name in the search bar. Double click the application to open it.
-
Windows 10: Click the Start menu search bar and type the application name. Double click the application to open it.
Installing software on a Mac
First time signing into Company Portal for Mac
If this is your first time signing into Company Portal, follow the steps below:
Quick guide
- Open Finder and go to the Applications folder. Double click Company Portal.
- Click Sign in.
- If an "Account found" message appears on the screen, click the + icon beneath the account list. Do not select the @usc.edu account.
- The Microsoft Sign in window displays. Type the following credentials:
- Username: uscnetid@dts.usc.edu (for example, if your USC NetID is ttrojan, your username is ttrojan@dts.usc.edu)
- Password: Your USC NetID passphrase
- Company Portal loads. If there is an alert message telling you that "This device is not registered," you can disregard it. The message disappears automatically after Company Portal syncs (no more than 1–2 minutes).
- Once Company Portal confirms your Mac is registered, you can begin installing applications.
Detailed guide (with screenshots)
- Open Finder and go to the Applications folder. Double click Company Portal.
- Click Sign in.
- If an "Account found" message appears on the screen, click the + icon beneath the account list. Do not select the @usc.edu account.
- The Microsoft Sign in window displays. Type the following credentials:
- Username: uscnetid@dts.usc.edu (for example, if your USC NetID is ttrojan, your username is ttrojan@dts.usc.edu)
- Password: Your USC NetID passphrase
- Company Portal loads. If there is an alert message telling you that "This device is not registered," you can disregard it. The message disappears automatically after Company Portal syncs (no more than 1–2 minutes).
- Once Company Portal confirms your Mac is registered, you can begin installing applications.
Installing software after signing into Company Portal for Mac
Quick guide
- Click Apps at the top.
- To select an application, click its icon.
- Click Install.
- The application downloads and installs. Allow 30–60 minutes for larger applications such as SPSS to install. Once installation is complete, the application does not automatically open. Instead, open Finder and navigate to the Applications folder to locate it.
Detailed guide (with screenshots)
- Click Apps at the top.
- To select an application, click its icon.
- Click Install.
- The application downloads and installs. Allow 30–60 minutes for larger applications such as SPSS to install. Once installation is complete, the application does not automatically open. Instead, open Finder and navigate to the Applications folder to locate it.
Installing applications on an iOS device
Quick guide
- Tap the Comp Portal app on your Home screen.
- Tap Sign in.
- If you are prompted to sign in, type the following credentials:
- Username: uscnetid@dts.usc.edu (for example, if your USC NetID is ttrojan, your username is ttrojan@dts.usc.edu)
- Password: Your USC NetID passphrase
- To select an application, tap on it.
- Tap Install.
- The application downloads and installs. Once installation is complete, the application does not automatically open. Instead, allow about five minutes, and then go to the Home screen to locate it.
Detailed guide (with screenshots)
- Tap the Comp Portal app on your Home screen.
- Tap Sign in.
- If you are prompted to sign in, type the following credentials:
- Username: uscnetid@dts.usc.edu (for example, if your USC NetID is ttrojan, your username is ttrojan@dts.usc.edu)
- Password: Your USC NetID passphrase
- To select an application, tap on it.
- Tap Install.
- The application downloads and installs. Once installation is complete, the application does not automatically open. Instead, allow about five minutes, and then go to the Home screen to locate it.
Troubleshooting
If you do not see any software or applications listed when you open Company Portal, you may need to check that you are signed in correctly: