Returning loaner equipment to DTS

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Overview
Preparing a loaner Windows laptop for return
Preparing a loaner Mac laptop for return
Preparing a loaner iPad for return
Requesting a new device purchase

Overview

Before returning a loaner device borrowed through the Faculty and Staff Equipment Loaner program, make sure that you:

Transfer any files/data you want to keep from the loaner into a USC-approved option such as cloud storage (our recommendation!), an external hard drive, or another USC computer
(Mac laptops and iPads only) Log out of your iCloud/Apple ID

Below, we review the steps required for these actions, and include links for device purchasing for longer term use. We suggest performing these steps a day before you return the loaner device, to ensure enough time.

Why is it important to follow these steps?

Once you return a loaner, it will be wiped and reset. This means that any files or data you have stored on the loaner are permanently erased, and DTS cannot recover that information.

Preparing a loaner Windows laptop for return

Before you return a loaner, it's important to transfer files you want to keep from the loaner to a USC-approved option such as cloud storage (our recommendation), an external hard drive, or another USC computer. Once you return a loaner, it will be wiped and reset, making your files irrecoverable.

Transferring files to USC cloud storage

At USC, ITS has approved two cloud storage providers: Google Drive and Microsoft OneDrive. You can use either one, but note that there is no benefit to uploading files to both. If you have a significant amount of data to transfer, we recommend automatic syncing; if you just have a few files/folders, we recommend manual uploading:

Automatically sync laptop folders with Google Drive

Install Google Drive for desktop on the loaner using our guide:
- Install Google Drive for desktop for Windows
Back up folders from the loaner to Google Drive using our guide:
- Use Drive for desktop to back up computer files (Click on Back up computer folders to Google Drive to show the steps)

Manually upload individual files/folders to Google Drive

Quick guide

Go to https://usc.edu/googledrive.
If prompted, sign in using your USC NetID.
Navigate to the location where you would like to upload file(s)/folder(s).
Click on + New and select either File upload or Folder upload.
Select your file(s)/folder(s) and click on Upload.
Your selected file(s)/folder(s) are uploaded to Google Drive. Repeat steps 4–5 until all files and folders are uploaded to Google Drive.

Detailed guide (with screenshots)

Go to https://usc.edu/googledrive.
If the Shibboleth login page displays, log in using your USC NetID and passphrase. (For example, if your email address is ttrojan@usc.edu, your USC NetID is ttrojan.) Then, when the Duo screen displays, follow the on-screen prompt to complete authentication.
Navigate to the location where you would like to upload file(s)/folder(s).
Click on + New and select either File upload or Folder upload.
Select your file(s)/folder(s) and click on Upload.
Your selected file(s)/folder(s) are uploaded to Google Drive. Repeat steps 4–5 until all files and folders are uploaded to Google Drive.

Manually upload individual files/folders to Microsoft OneDrive

Quick guide

Go to https://usc.edu/onedrive.
If prompted, input your USC email address (e.g. ttrojan@usc.edu) and click on Next. On the next page, sign in using your USC NetID.
Click on Yes.
Navigate to the location where you would like to upload file(s)/folder(s).
Click on Upload and select Files or Folder.
Select your file(s)/folder(s) and click on Upload.
Your selected file(s)/folder(s) are uploaded to OneDrive. Repeat steps 5–6 until all files and folders are uploaded to OneDrive.

Detailed guide (with screenshots)

Go to https://usc.edu/onedrive.
If prompted, input your USC email address (e.g. ttrojan@usc.edu) and click on Next.
- The Shibboleth login page displays. Log in using your USC NetID and passphrase. (For example, if your email address is ttrojan@usc.edu, your USC NetID is ttrojan.)
- The Duo screen displays. Follow the on-screen prompt to complete authentication.
Click on Yes.
Navigate to the location where you would like to upload file(s)/folder(s).
Click on Upload and select Files or Folder.
Select your file(s)/folder(s) and click on Upload.
Your selected file(s)/folder(s) are uploaded to OneDrive. Repeat steps 5–6 until all files and folders are uploaded to OneDrive.

Once you're sure that you've transferred all of your files from the loaner Windows laptop, you're all set and the loaner can now be returned to DTS.

Preparing a loaner Mac laptop for return

Step 1: Transferring files to USC cloud storage

Automatically sync laptop folders with Google Drive

Install Google Drive for desktop on the loaner using our guide:
- Install Drive for desktop for Mac
Back up folders from the loaner to Google Drive using our guide:
- Use Drive for desktop to back up computer files (Click on Back up computer folders to Google Drive to show the steps)

Manually upload individual files/folders to Google Drive

Quick guide

Go to https://usc.edu/googledrive.
If prompted, sign in using your USC NetID.
Navigate to the location where you would like to upload file(s)/folder(s).
Click on + New and select either File upload or Folder upload.
Select your file(s)/folder(s) and click on Upload.
Your selected file(s)/folder(s) are uploaded to Google Drive. Repeat steps 4–5 until all files and folders are uploaded to Google Drive.

Detailed guide (with screenshots)

Go to https://usc.edu/googledrive.
If the Shibboleth login page displays, log in using your USC NetID and passphrase. (For example, if your email address is ttrojan@usc.edu, your USC NetID is ttrojan.) Then, when the Duo screen displays, follow the on-screen prompt to complete authentication.
Navigate to the location where you would like to upload file(s)/folder(s).
Click on + New and select either File upload or Folder upload.
Select your file(s)/folder(s) and click on Upload.
Your selected file(s)/folder(s) are uploaded to Google Drive. Repeat steps 4–5 until all files and folders are uploaded to Google Drive.

Manually upload individual files/folders to Microsoft OneDrive

Quick guide

Go to https://usc.edu/onedrive.
If prompted, input your USC email address (e.g. ttrojan@usc.edu) and click on Next.
- On the next page, sign in using your USC NetID.
Click on Yes.
Navigate to the location where you would like to upload file(s)/folder(s).
Click on Upload and select Files or Folder.
Select your file(s)/folder(s) and click on Upload.
Your selected file(s)/folder(s) are uploaded to OneDrive. Repeat steps 5–6 until all files and folders are uploaded to OneDrive.

Detailed guide (with screenshots)

Go to https://usc.edu/onedrive.
If prompted, input your USC email address (e.g. ttrojan@usc.edu) and click on Next.
- The Shibboleth login page displays. Log in using your USC NetID and passphrase. (For example, if your email address is ttrojan@usc.edu, your USC NetID is ttrojan.)
- The Duo screen displays. Follow the on-screen prompt to complete authentication.
Click on Yes.
Navigate to the location where you would like to upload file(s)/folder(s).
Click on Upload and select Files or Folder.
Select your file(s)/folder(s) and click on Upload.
Your selected file(s)/folder(s) are uploaded to OneDrive. Repeat steps 5–6 until all files and folders are uploaded to OneDrive.

Step 2: Logging out of iCloud/Apple ID

If you never logged into your iCloud/Apple ID on the loaner MacBook, you can skip this step. If you are logged in, or aren't sure whether you are, please follow our guide:

Logging out of your iCloud/Apple ID

Once you're sure that you've transferred all of your files from the loaner MacBook, and you've confirmed that you are logged out of your iCloud/Apple ID, you're all set and the loaner can now be returned to DTS.

Preparing a loaner iPad for return

Step 1: Transferring files to USC cloud storage

At USC, ITS has approved two cloud storage providers: Google Drive and Microsoft OneDrive. You can use either one, but note that there is no benefit to uploading files to both.

Both Drive and OneDrive are pre-installed on loaners issued after June 2021. If these apps are not installed on your loaner, you can search for and download them from the App Store onto your loaner.

Manually upload files/folders to Google Drive

Quick guide

On your home screen, tap on Drive.
If you are not already signed in:
1. Tap on Sign in.
2. Tap on Continue if prompted.
3. Type your @usc.edu email address and tap on Next.
4. The Shibboleth login page displays. Log in using your USC credentials.
5. The Duo screen displays. Follow the on-screen prompt to complete authentication.
Navigate to the location where you would like to upload files.
In the bottom right corner, tap on + and select Upload.
Depending on where your files are, tap on Photos and Videos or Browse. If prompted, tap on Allow Access. Select your files and tap on Upload.
Your selected files are uploaded to Google Drive. Repeat steps 4–5 until all files are uploaded to Google Drive.

Detailed guide (with screenshots)

On your home screen, tap on Drive.
If you are not already signed in:
1. Tap on Sign in.
2. Tap on Continue if prompted.
3. Type your @usc.edu email address and tap on Next.
4. The Shibboleth login page displays. Log in using your USC credentials.
5. The Duo screen displays. Follow the on-screen prompt to complete authentication.
Navigate to the location where you would like to upload files.
In the bottom right corner, tap on + and select Upload.
Depending on where your files are, tap on Photos and Videos or Browse. If prompted, tap on Allow Access. Select your files and tap on Upload.
Your selected files are uploaded to Google Drive. Repeat steps 4–5 until all files are uploaded to Google Drive.

Manually upload files/folders to Microsoft OneDrive

Quick guide

On your home screen, tap on OneDrive.
If you are not already signed in:
1. Type your @usc.edu email address and tap on the arrow →.
2. The Shibboleth login page displays. Log in using your USC credentials.
3. The Duo screen displays. Follow the on-screen prompt to complete authentication.
Navigate to the location where you would like to upload files.
In the top right corner, tap on +. Select Upload.
Depending on where your files are, tap on Photos and Videos or Browse. If prompted, tap on Allow Access. Select your files and tap on Done.
Your selected files are uploaded to OneDrive. Repeat steps 4–5 until all files are uploaded to OneDrive.

Detailed guide (with screenshots)

On your home screen, tap on OneDrive.
If you are not already signed in:
1. Type your @usc.edu email address and tap on the arrow →.
2. The Shibboleth login page displays. Log in using your USC credentials.
3. The Duo screen displays. Follow the on-screen prompt to complete authentication.
Navigate to the location where you would like to upload files.
In the top right corner, tap on +. Select Upload.
Depending on where your files are, tap on Photos and Videos or Browse. If prompted, tap on Allow Access. Select your files and tap on Done.
Your selected files are uploaded to OneDrive. Repeat steps 4–5 until all files are uploaded to OneDrive.

Automatically sync data with iCloud/Apple ID

If you are logged into your iCloud/Apple ID on the loaner iPad, your apps and data should already be automatically synced to and accessible from your iCloud/Apple ID.

Step 2: Logging out of iCloud/Apple ID

If you never logged into your iCloud/Apple ID on the loaner iPad, you can skip this step. If you are logged in, or aren't sure whether you are, please follow our guide:

Logging out of your iCloud/Apple ID

Once you're sure that you've transferred all of your files from the loaner iPad, and you've confirmed that you are logged out of your iCloud/Apple ID, you're all set and the loaner can now be returned to DTS.

Requesting a new device purchase

As our equipment loaner program is designed for emergency use limited to one semester in duration, we recommend that you look into computer purchasing options if you find yourself still in need of a computer after returning a loaner device. You can browse the DTS service catalog for available computer options:

Computer and Tablet Purchasing

Faculty Affairs computer funding program

If you are full-time faculty at Dornsife, you may be eligible for the Faculty Affairs computer funding program. View details online:

https://dornsife.usc.edu/faculty-affairs-computer-funding-program/