Returning loaner equipment to DTS

Overview
Returning a Windows laptop
Returning a Mac laptop
Returning an iPad

Overview

Follow this guide before returning a device borrowed through the Faculty and Staff Equipment Loaner program.

DTS erases and resets returned loaners. Any data and files still on the device are permanently erased and cannot be recovered.

Before you return a loaner, transfer any data or files you need to keep to a USC-approved option such as Microsoft OneDrive, an encrypted external storage device, or another Dornsife-managed computer. Allow sufficient time for the transfer to complete, and verify you can open the transferred files on another device before returning the loaner.

Returning a Windows laptop

Before you return the device, transfer any data or files you need to keep using one of the following options:

(Recommended) Microsoft OneDrive

Your USC OneDrive account can store up to 250 GB and is approved for public, internal, and confidential data.

Option 1

To transfer a small number of files, sign in to OneDrive on the web at https://usc.edu/onedrive. You can create a new folder dedicated to the transfer or use an existing folder within OneDrive. Then, upload your files and folders.

Option 2

OneDrive is installed on all Dornsife-managed computers. To transfer a large number of files, sign in to OneDrive on the loaner laptop. Then, open File Explorer and drag files and folders from the loaner into OneDrive.

For more detailed instructions, refer to our guide:

Setting up OneDrive to back up your Windows PC

If your files were not primarily stored in the Documents, Desktop, or Pictures folders, you can skip the steps to back up those computer folders to OneDrive.

Google Drive

Your USC Google account can store up to 100 GB and is approved for public and internal data.

Option 1

To transfer a small number of files, sign in to Google Drive at https://usc.edu/googledrive. You can create a new folder dedicated to the transfer or use an existing folder within Google Drive. Then, upload your files and folders.

Option 2

To transfer a large number of files, download and sign in to Google Drive for desktop. Then, open File Explorer and drag files and folders from the loaner into Google Drive.

For more detailed instructions, refer to our guide:

Setting up Google Drive for desktop for Windows PC

Encrypted external storage device

External storage devices must be encrypted and must be purchased through the service catalog. Approved encrypted storage devices can store public, internal, and confidential data.

Returning a Mac laptop

Step 1: Transfer your files

Before you return the device, transfer any data or files you need to keep using one of the following options:

(Recommended) Microsoft OneDrive

Your USC OneDrive account can store up to 250 GB and is approved for public, internal, and confidential data.

Option 1

Option 2

OneDrive is installed on all Dornsife-managed computers. To transfer a large number of files, sign in to OneDrive on the loaner laptop. Then, open Finder and drag files and folders from the loaner into OneDrive.

For more detailed instructions, refer to our guide:

Setting up OneDrive to back up your Mac

If your files were not primarily stored in the Documents or Desktop folders, you can skip the steps to back up those computer folders to OneDrive.

Google Drive

Your USC Google account can store up to 100 GB and is approved for public and internal data.

Option 1

Option 2

To transfer a large number of files, download and sign in to Google Drive for desktop. Then, open Finder and drag files and folders from the loaner into Google Drive.

For more detailed instructions, refer to our guide:

Setting up Google Drive for desktop for Mac

Encrypted external storage device

External storage devices must be encrypted and must be purchased through the service catalog. Approved encrypted storage devices can store public, internal, and confidential data.

Step 2: Sign out of your Apple Account

If you are signed into an Apple Account, you will need to sign out before returning the MacBook. Signing out of your Apple Account protects your personal information, turns off services such as Find My, and ensures that DTS can reconfigure the MacBook for loaning again.

Follow our guide:

Returning a Mac, iPad, or iPhone to DTS

Returning an iPad

Step 1: Transfer your files

Before you return the device, transfer any data or files you need to keep using one of the following options:

(Recommended) Microsoft OneDrive

Your USC OneDrive account can store up to 250 GB and is approved for public, internal, and confidential data. The OneDrive app is installed on Dornsife-managed iPads. To use it to transfer data:

Open the OneDrive app on the Home Screen, and sign in with your @usc.edu email address.
Create a new folder dedicated to the transfer or use an existing folder within OneDrive.
Upload files from the loaner. Be aware that not all iPad content may be visible in the OneDrive app.

Google Drive

Your USC Google account can store up to 100 GB and is approved for public and internal data. The Google Drive app is installed on Dornsife-managed iPads. To use it to transfer data:

Open the Google Drive app on the Home Screen, and sign in with your @usc.edu email address.
Create a new folder dedicated to the transfer or use an existing folder within Google Drive.
Upload files from the loaner. Be aware that not all iPad content may be visible in the Google Drive app.

Apple-specific options

A few other options which require having another Apple device are:

Physical cable: Connect the iPad to a Dornsife-managed Mac, and then use Finder to transfer files from apps that support File Sharing. Refer to the official Apple guide, Use the Finder to share files.
AirDrop: Use AirDrop to share files from Photos or other Apple apps with another Dornsife-managed iPad or a Dornsife-managed Mac. Refer to the official Apple guide, How to use AirDrop.

Step 2: Sign out of your Apple Account and, if needed, remove the iPad from Duo

If you are signed into an Apple Account, you will need to sign out before returning the iPad. Signing out of your Apple Account protects your personal information, turns off services such as Find My and iCloud Backup, and ensures that DTS can reconfigure the iPad for loaning again.

Follow our guide, which also includes information about removing the iPad from Duo if needed:

Returning a Mac, iPad, or iPhone to DTS