Overview
A Dornsife Account is required if you need to log into or use any of the following Dornsife IT resources for University-related work:
- Dornsife computers
- Dornsife network printers (including your department/group's shared printers)
- Dornsife network drives (including your department/group's G: drive)
This guide walks you through requesting a Dornsife Account.
Checking whether you already have a Dornsife Account
To quickly check whether you already have a Dornsife Account, you can start a chat with us (red droplet-shaped icon in the bottom right corner of this page).
Requesting a Dornsife Account
If you do not have a Dornsife Account, you can request one:
- Go to https://dtssupport.usc.edu/support/catalog/items/101.
- If prompted, log in using your USC NetID and passphrase.
- Follow the on-screen prompt to complete Duo authentication.
- Fill out the New Dornsife Account request form and click Place Request.
If you are unable to access the above form, you can download the form as a PDF instead. If you're using this method, be sure to fill it out, obtain your department's senior administrator's signature, and submit it to DTS by email at accounts@dornsife.usc.edu.
Email confirmation
Once your Dornsife account is created, you will receive the following email:
Subject: [SR-#####] - Request for [your name] : New Dornsife Account
From: Dornsife Technology Services
Dear [your name],
Your Dornsife Account access has been created and you can now make use of a wide range of IT services provided by Dornsife College, including network file storage and software licensing.
Your Dornsife username matches your central USC NetID. Your USC NetID is the portion of your e-mail account that appears before the @ symbol. For example, if your USC e-mail address is jdoe@usc.edu, your USC NetID is jdoe.
Your password is the same as your USC NetID password. […]
Dornsife Account username and password
Your Dornsife Account and password are the same as your USC NetID and passphrase, so you just have to know your USC NetID and passphrase to use Dornsife computers, network printers, and network drives.
If you change your USC NetID passphrase, your Dornsife Account password will automatically update.
Using your Dornsife Account to access computers, network printers, and network drives
Once you have a Dornsife Account, you can log into any Dornsife-managed Windows PC. Simply use your USC NetID as the username, and your USC NetID passphrase as the password.
(If you are using a Dornsife-managed Mac, you should use the local account you set up for the Mac, rather than your Dornsife Account.)
To verify which network printers you have been granted access to:
Quick guide
- Make sure you're connected to the USC network:
-
On campus: Connect via either Ethernet or USC Secure Wireless. (Do not use USC Guest Wireless.)
-
Off campus: Connect via VPN.
- Go to https://dtsprint.dts.usc.edu.
- Enter your USC NetID and passphrase (e.g. if your email address is ttrojan@usc.edu, then your USC NetID is ttrojan).
- Click Log in.
- Upon logging in successfully, click Web Print in the left-side menu.
- Click Submit a Job.
- The list of printers you have access to displays. You can also type the printer name into the search bar to narrow down the list.
Detailed guide (with screenshots)
- Make sure you're connected to the USC network:
-
On campus: Connect via either Ethernet or USC Secure Wireless. (Do not use USC Guest Wireless.)
-
Off campus: Connect via VPN.
- Go to https://dtsprint.dts.usc.edu.
- Enter your USC NetID and passphrase (e.g. if your email address is ttrojan@usc.edu, then your USC NetID is ttrojan).
- Click Log in.
- Once you successfully log in, click Web Print in the left-side menu.
- Click Submit a Job.
- The list of printers you have access to displays. You can also type the printer name into the search bar to narrow down the list.
To verify that you have access to your department's network drive(s), follow our guide:
Changing your Dornsife Account password
Your Dornsife Account password is the same as your USC NetID passphrase. So if you need to change or reset your USC NetID passphrase, you can do so at USC's "Forgot password?" website. Once you change or reset your USC NetID passphrase, your Dornsife Account will automatically update as well.
Unlocking your Dornsife Account
For security, if you enter an incorrect password too many times, your Dornsife Account automatically locks for thirty minutes. We recommend setting up self-service unlocking in advance, so that if your Dornsife Account does get locked in the future, you can bypass the thirty-minute wait:
Requesting additional access
If you need access to additional network printers or network drives, please complete and submit this form: