Logging into your new Windows 11 PC
Welcome to your new Windows 11 PC! This device is the property of USC and is assigned to you for the duration of your employment, to be used exclusively for University purposes related to research, teaching, and professional pursuits.
The first time that you turn on your new PC, you will be prompted to go through a few setup steps before you can log in:
- Make sure that you have access to an Internet connection, whether Ethernet, USC Secure wireless, or a secure home wifi network.
- Follow the setup prompts on your screen to select your region, keyboard layout, and wifi network.
- (If you are connected by Ethernet, you will not be prompted to select a wifi network.)
- The "Let's set things up for your work or school" screen displays:
Do NOT use your @usc.edu login. Instead, input your login as follows: uscnetid@dts.usc.edu
- Click Next.
- Input your password (same as your USC NetID passphrase).
- Click Sign in.
- Windows proceeds to set up. Allow 15–30 minutes for the process (if it takes longer than this, please contact ts@dornsife.usc.edu: we may need to manually configure your computer). Once the process completes, you are logged into your account on your new Windows PC.
Setting up your new Windows 11 PC
Logging in as computer administrator
If you are installing programs or performing other administrative actions, you may be prompted to input your username and password. Do NOT use your @usc.edu login. Instead, input your login as follows: uscnetid@dts.usc.edu
For example, if your USC NetID is ttrojan, type in ttrojan@dts.usc.edu
Transferring files from your old computer
Please follow our guide, "Transferring your files to a new computer."
Setting up file backup on your new computer
We strongly recommend setting up Microsoft OneDrive for computer backups. Without OneDrive in place, DTS may not be able to recover your important files in the event of loss, theft, or damage.
Setting up automatic file backup is fast, secure, and easy: you only have to set it up once on your computer, and once you do so, any files/folders added to OneDrive will be backed up and available on other devices even if you lose access to your computer:
Accessing your Outlook email
Quick guide
- Open Microsoft Outlook.
- Input your @usc.edu email address and click Connect.
- If you receive the "Something went wrong" error, perform the following steps:
- Close Outlook.
- Open Microsoft Word (or another Microsoft Office application such as PowerPoint or Excel).
- If "Sign in to set up Office" appears, close the window by clicking on the x in the upper right corner.
- In the left-side menu, click Account at the bottom.
- Click Sign out.
- Click Yes.
- Click Sign In.
- Input your @usc.edu email address and click on Next.
- The Shibboleth login page displays. Log in using your USC NetID and passphrase (e.g. if your email address is ttrojan@usc.edu, your USC NetID is ttrojan).
- The Duo screen displays. Follow the on-screen prompt to complete authentication.
- You are now signed in. Close Word and re-open Outlook.
- Input your @usc.edu email address and click Connect.
- Outlook adds your account. Deselect the checkbox "Set up Outlook Mobile on my phone, too." Click Done.
- Outlook loads your account and opens to your inbox. You're all set!
Detailed guide (with screenshots)
- Open Microsoft Outlook:
- In the bottom toolbar, click on the magnifying glass icon.
- Type outlook
- Click Outlook.
- Input your @usc.edu email address and click Connect.
- If you receive the "Something went wrong" error, perform the following steps:
- Close Outlook.
- Open Microsoft Word (or another Microsoft Office application such as PowerPoint or Excel):
- In the bottom toolbar, click on the magnifying glass icon.
- Type word
- Click Word.
- If "Sign in to set up Office" appears, close the window by clicking on the x in the upper right corner.
- In the left-side menu, click Account at the bottom.
- Click Sign out.
- Click Yes.
- Click Sign In.
- Input your @usc.edu email address and click Next.
- The Shibboleth login page displays. Log in using your USC NetID and passphrase (e.g. if your email address is ttrojan@usc.edu, your USC NetID is ttrojan).
- The Duo screen displays. Follow the on-screen prompt to complete authentication.
- You are now signed in. Close Word and re-open Outlook.
- Input your @usc.edu email address and click Connect.
- Outlook adds your account. Deselect the checkbox "Set up Outlook Mobile on my phone, too." Click Done.
- Outlook loads your account and opens to your inbox. You're all set!
Adding Dornsife network printers to your new computer
If you will be using your computer on-campus to print to any Dornsife network printers, you can add them by following these steps:
Quick guide
- Make sure you're connected to the USC network:
-
On campus: Connect via either Ethernet or USC Secure Wireless. (Do not use USC Guest Wireless.)
-
Off campus: Connect via VPN.
- Open Company Portal.
- In the taskbar below your desktop, click the magnifying glass icon. Then, in the search bar at the top, type company portal.
- Click the menu
icon in the top left corner, and select Apps 
.
- Click PaperCut Print Deploy.
- Click Install. Allow about 5 minutes for the installation to complete.
- Click on the PaperCut Print icon
that now appears in your system tray (lower right on your desktop). Then, click View my printers.- Don't see this icon? Click on the caret icon
in your system tray, and more icons will appear. Click on the PaperCut Print icon and then, click View my printers.
- Click Add printers in the left menu.
- Click Install next to the printer you want to use.
- The printer installs in seconds. You can continue installing more printers, or click My printers in the left menu to confirm that the printer is now installed on your computer.
- Now, when you want to print, simply open your document and select the printer you added earlier.
Detailed guide (with screenshots)
- Make sure you're connected to the USC network:
-
On campus: Connect via either Ethernet or USC Secure Wireless. (Do not use USC Guest Wireless.)
-
Off campus: Connect via VPN.
- Open Company Portal.
- In the taskbar below your desktop, click the magnifying glass icon. Then, in the search bar at the top, type company portal.
- Click the menu icon in the top left corner, and select Apps .
- Click PaperCut Print Deploy.
- Click Install. Allow about 5 minutes for the installation to complete.
- Click on the PaperCut Print icon that now appears in your system tray (lower right on your desktop). Then, click View my printers.
- Don't see this icon? Click on the caret icon in your system tray, and more icons will appear. Click on the PaperCut Print icon and then, click View my printers.
- Click Add printers in the left menu.
- Click Install next to the printer you want to use.
- The printer installs in seconds. You can continue installing more printers, or click My printers in the left menu to confirm that the printer is now installed on your computer.
- Now, when you want to print, simply open your document and select the printer you added earlier.
Connecting to departmental network drives
To connect to your department's network drives:
Quick guide
- Make sure you're connected to the USC network:
-
On campus: Connect via either Ethernet or USC Secure Wireless. (Do not use USC Guest Wireless.)
-
Off campus: Connect via VPN.
- In the bottom taskbar, click on the File Explorer icon.
- File Explorer opens. In the left-side menu, click This PC.
- In the upper right, click on the […] icon and select Map network drive from the dropdown menu.
- In the Drive field, you can click on the dropdown and select any unassigned letter (we recommend selecting G: for your departmental network drive).
- Look up your department's server address below:
Click to view server addresses by department
Department abbreviation (alphabetical)
Folder address
AHIS
\\dtsfs5.dts.usc.edu\FSC_V2
ALI
\\dtsfs1.dts.usc.edu\FSC_V4
AMST
ANTH
BISC
CALIS
CASDEN
CBO
\\dtsfs5.dts.usc.edu\FSC_V2
CESR
\\dtsfs3.dts.usc.edu\FSC_V5
CHEM
CIS
CJRC
CLAS
CMB
COLT
CRCC
\\dtsfs5.dts.usc.edu\FSC_V2
Dean
\\dtsfs1.dts.usc.edu\FSC_V3
DEBI
\\dtsfs5.dts.usc.edu\FSC_V2
Ealc
Earth
Easc
Econ
Engl
Enst
Fren
Gend
Geog
Germ
HEB
\\dtsfs3.dts.usc.edu\FSC_V5
Hist
HUC
IAS
IR
JEP
\\dtsfs2.dts.usc.edu\FSC_V7
KSI
\\dtsfs3.dts.usc.edu\FSC_V5
Language Center
LEV
LHI
Ling
Machine Shop
Math
MDES
\\dtsfs2.dts.usc.edu\FSC_V7
PERE
\\dtsfs4.dts.usc.edu\FSC_V8
PHED
PHIL
PHYS
POIR
POSC
PSYC
REL
Sea Grant
SLL
SOCI
Span
SR_ADMIN
SSC
SSRI
Unruh
\\dtsfs2.dts.usc.edu\FSC_V7
VHI (Shoah)
\\dtsfs3.dts.usc.edu\FSC_V6
Wrigley
WRIT
\\dtsfs2.dts.usc.edu\FSC_V7
- Copy your department's folder address from the table above and paste it into the Folder field.
- If prompted, enter your USC NetID credentials:
-
Username: DTS\yourUSCNetID (e.g. if your @usc.edu email address is ttrojan@usc.edu, please enter DTS\ttrojan)
-
Password: your USC NetID passphrase
- Leave all other fields on their default settings and click Finish.
- The mapped drive will now appear in File Explorer. You're all set!
Detailed guide (with screenshots)
- Make sure you're connected to the USC network:
-
On campus: Connect via either Ethernet or USC Secure Wireless. (Do not use USC Guest Wireless.)
-
Off campus: Connect via VPN.
- In the bottom taskbar, click on the File Explorer icon.
- File Explorer opens. In the left-side menu, click This PC.
- In the upper right, click on the […] icon and select Map network drive from the dropdown menu.
- In the Drive field, you can click on the dropdown and select any unassigned letter (we recommend selecting G: for your departmental network drive).
- Look up your department's server address below:
Department abbreviation (alphabetical)
Folder address
AHIS
\\dtsfs5.dts.usc.edu\FSC_V2
ALI
\\dtsfs1.dts.usc.edu\FSC_V4
AMST
ANTH
BISC
CALIS
CASDEN
CBO
\\dtsfs5.dts.usc.edu\FSC_V2
CESR
\\dtsfs3.dts.usc.edu\FSC_V5
CHEM
CIS
CJRC
CLAS
CMB
COLT
CRCC
\\dtsfs5.dts.usc.edu\FSC_V2
Dean
\\dtsfs1.dts.usc.edu\FSC_V3
DEBI
\\dtsfs5.dts.usc.edu\FSC_V2
Ealc
Earth
Easc
Econ
Engl
Enst
Fren
Gend
Geog
Germ
HEB
\\dtsfs3.dts.usc.edu\FSC_V5
Hist
HUC
IAS
IR
JEP
\\dtsfs2.dts.usc.edu\FSC_V7
KSI
\\dtsfs3.dts.usc.edu\FSC_V5
Language Center
LEV
LHI
Ling
Machine Shop
Math
MDES
\\dtsfs2.dts.usc.edu\FSC_V7
PERE
\\dtsfs4.dts.usc.edu\FSC_V8
PHED
PHIL
PHYS
POIR
POSC
PSYC
REL
Sea Grant
SLL
SOCI
Span
SR_ADMIN
SSC
SSRI
Unruh
\\dtsfs2.dts.usc.edu\FSC_V7
VHI (Shoah)
\\dtsfs3.dts.usc.edu\FSC_V6
Wrigley
WRIT
\\dtsfs2.dts.usc.edu\FSC_V7
- Copy your department's folder address from the table above and paste it into the Folder field.
- If prompted, enter your USC NetID credentials:
-
Username: DTS\yourUSCNetID (e.g. if your @usc.edu email address is ttrojan@usc.edu, please enter DTS\ttrojan)
-
Password: your USC NetID passphrase
- Leave all other fields on their default settings and click Finish.
- The mapped drive will now appear in File Explorer. You're all set!
Getting software for your new Windows 11 PC
Once you set up and log into your new Windows PC for the first time, it will automatically begin installing default programs such as Microsoft Office, Zoom, Slack, and SentinelOne.
For more software options, view our list of available software, "Software at USC."
For software installation instructions, view our guide, "Using Company Portal to install software for Windows PC and Mac."
Getting support for your new Windows 11 PC
For any questions, you can submit a ticket to our Help Desk or start a chat with us (red droplet-shaped icon 
in the bottom right corner of this page).
Returning your PC
This device is the property of USC. In using this device, you commit to responsibly caring for and maintaining it throughout your employment. Upon separation from the University, you commit to promptly returning this device in the same condition as it was received, except for normal wear and tear.
Returning your new PC for exchange
Requests to return new IT equipment should be initiated as soon as possible. Please submit your request as a ticket to the DTS Help Desk. Return policies vary by vendor, but DTS will assist Dornsife departments and staff in assessing the options available if the return window has closed.
Returning your old computer
Recycling (e-waste)
Please refer to our guide, "Returning DTS-managed IT equipment."
Repurposing
Please submit your request as a ticket to the DTS Help Desk, specifying whether you are returning the computer to be repurposed by another member within your department or for use by other departments.